Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of lace-wear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Allison R. –
Good quality! Looks exactly as on pictures!
Sara B. –
no reasons to be disappointed. is awesome!
Allison R. –
this store offers the lowest price for , loved it
Amber C. –
Exceptional!
Olivia Y. –
Compared with other offers. This store has the best deals!
Laura K. –
Now i know where to find a online. thanks to the store!
Daniel B. –
in this store is a really good offer. i wasn’t disappointed.
E***z –
un 10 ya tengo 5 compradas x pedire mas
L***e –
26 days to Lithuania. Same as in photo. It has a smell. Didnt wear yet.
George G. –
Thanks to the seller who asks the best price for on the whole platform. Awesome!
M***n –
Качественно пошиты.
S***a –
perku jau nepirmą kartą,patenkinta.
O***m –
по размеру
Derek S. –
Thanks to the seller! Now i don’t have to be worried where to buy online
Matthew M. –
Received. Thank You Very Much. Beautiful and not expensive .
Customer –
i
Kelly Y. –
was packed carefully. loved it
T***r –
Заказываю эти трусики не первый раз, очень нравятся и фасоном и качеством, прям моё! Но в этот раз я ждала свою посылку ровно 4!!!! месяца. Продавец, правда, очень вежливый, переживал, даже защиту продлевал, но и вторая тоже закончилась неделю назад. Но я все же получила их. Качество на высоте, однозначно товар рекомендую.
M***a –
отличные! но большие, в следующий раз закажу меньше
K***s –
OK
M***o –
Perfectas
Sean S. –
is good. I really like it.
D***A –
Super
A***v –
Всё хорошо. По качеству, виду и т.д.
A***a –
Быстрая доставка и качество на 5
Nicole Y. –
Given that such an inexpensive is quite a rarity, here’s my endless gratitude to the seller.
K***g –
Nice one
Matthew J. –
awesome , i recommend!
A***n –
Качество на троечку, жена говорит одноразовые. Какая цена, такое и качество.
A***K –
Трусики очень понравились – эластичные, мягкие, красивые. Размер XL идеально подошёл на объём бедер 100 см, не пережимают. Размерная таблица верная. Цвет полностью соответствует картинке продавца. Кружево мягкое, слегка растягивается. Все швы обработаны идеально, все срезы внутри – толстых швов нет. Продавец отзывчивый, отвечал на все сообщения по заказу, посоветовал нужный размер, что очень порадовало. Покупаю бельё в этом магазине не в первый раз, всегда отличное качество! Советую покупать в этом магазине, останетесь довольны качеством!
Shannon J. –
Product same as the description, arrived before the deadline, well packed, recommend.
Maria W. –
really awesome, totally worth what i paid for it
F***v –
Качественно и быстро, как всегда. Рекомендую!
Amber R. –
Received. Thank You Very Much. Beautiful and not expensive .
Jeremy P. –
Fast shipping. Good quality. Advise this store.
N***a –
отлично
F***k –
Качество не айс, но за такую цену пойдёт
Kevin H. –
Thanks for the goods. It’s perfect!
Laura K. –
Resonably priced item with a nice quality. Check out the webstore!
R***r –
соответствует описанию
A***a –
Очень яркие и красивые трусики, качество хорошее, приятные к телу)
Amber C. –
As I can judge from my experience, the quality of is more than satisfactory
B***a –
Bardzo ładne Kupiłam rozmiar większy i jest ok. Może lekko gumka się wpija, ale nie przeszkadza.
N***B –
хорошие, заказала дважды
Kevin H. –
makes a perfect gift. couldn’t be happier!
O***a –
Отличные! На 46 лучше сели XL.
V***l –
C’est sous vetement sont top pour un 40/42 j’ai prit XXL et nickel.
N***a –
Качественные, прошиты аккуратно, нитки не торчат. На размер 48-50 подошел отлично XXL
Rachel L. –
really really awesome. my 2nd purchase of actually
C***l –
really nice
T***a –
заказываю второй раз, плавочки клевенькие, мягкие, нежные, не раздражают кожу кружева
Customer –
Wrong size……size L is small as S.
Jennifer R. –
arrived safe and sound. looks great.
R***r –
Как всегда всё СУПЕР!!!
R***N –
Super Ok
Bradley M. –
for such a low cost has a surprisingly high quality
Robert W. –
excellent, looks stylish, fast delivery. thanks!!!!
K***r –
Thank you!
Michelle S. –
Looks Perfect! Recommend! 5/5!
L***a –
Самые удобные трусы в мире ! И симпатичные ,советую ! Нигде ничего не давят , очень комфортно
G***s –
Очень хорошего качества,рекомендую.
Derek S. –
It’s wonderful that cheap like this is available online
G***a –
thank you
R***o –
מידה קטנה. לקחת מידה אחת יותר ממה שרשום. לכבס ביד.
Customer –
Хорошего качества трусики, с хлопковой вставочкой, легко стираются и не волосятся. Заказала второй раз, только в этот раз размером побольше. На мои 90см S мне показались чуточку малы, не критично, комфортно, но в M мне комфортнее 🙂
D***m –
מהמם
Michelle S. –
Like it a lot. Quality is excellent. Packed well. Recommend
Sofia W. –
Excellent store! fast shipping, great quality. Will order again 🙂
D***d –
Item is as described. I like the quality of the material and they look really comfortable, although I have not tried them on yet, it does look to be off center a little in the front.
V***a –
Не пришлино продавец вернул деньги.
G***k –
Все супер. Быстро и качественно
Frank J. –
Thank you for fast shipment and delivery! I really recommend this and store~
E***z –
muy bonitas buena calidad
T***n –
Доставка в Иваново менее 2 недель
Customer –
Looks good and exactly what you see in the picture
Sophie C. –
excellent! Quality as the description. Everyone is happy. Recommend!
Maria W. –
I made some of the best savings by purchasing – here it’s offered with a solid discount
F***o –
Muito tempo nas entregas.
F***o –
Muito demorada a entrega
Brian D. –
everything’s up to standard
Amanda M. –
Bought a brand new from this shop. Awesome!
S***a –
очень мягкие ,на мою попу 97,лучше будет размер l ,посвободнее,ластовица похожа на хлопок,рекомендую
Thomas H. –
A low cost is a perfect purchase. I am glad I managed to find such a good value for money
Customer –
Zamówienie szło ponad 2 mies.Już myślałam że nie przyjdzie. Żadnej odpowiedzi na pytania, gdzie?…
R***r –
Удобные и недорогие, приятные к телу. Смотрятся симпатично.
N***. –
Благодарю! Белье красивое и пошито качественно. Начитавшись отзывов о том, что размер надо брать побольше, взяла L и не прогадала.
Michelle S. –
Very good!
Shannon J. –
Very satisfied. Recommend this shop.
Megan G. –
well costs every single cent i paid. fine and cool
Rachel P. –
it was a bit difficult to find a on such a low price. but thanks to the store owner now i’m happier than ever
D***m –
אהבתי
Megan G. –
Glad I could find a online, recommend
E***n –
качество хорошее, тянется. заказывала 2 раза
M***m –
Son como se muestra en las fotos preciosas pero para ser una XXL son pequeñitas pero sientan geniales
M***m –
Son tal cual las imágenes preciosas pero para ser una XXL tiran pequeñitas pero sientan muy bienn
M*** –
TODO OK
R***r –
качественные
G***a –
Zgodne z opisem, bardzo fajne. Zamówię ponownie 🙂
Customer –
did not receive, refunded, great store’s communication
F***r –
Pour un M commandez un XL . ça taille petit. Pour un M j’ai pris un L et c’est juste. Sinon la qualité est bonne !
K***a –
They are gorgeous! 2 months delivery.
A***a –
Всё как на фото, на об 97 брала XL сели хорошо, спасибо продавцу
S***a –
Товар соответствует описанию
Linda Y. –
noticed no flaws. it’s perfect!
R***r –
норм трусы. неплохо
Courtney H. –
Adore this . Thanks to the store!
D***d –
viskas super, labai greitai gavau
P***E –
plus ivoire que blanc mais joli
Brian D. –
the seller probably asks the lowest price for ever. that’s something! thanks for the service
Sophie C. –
very satisfied with the product. i recommend
William J. –
great , totally worth waiting for
Harry N. –
Everything very well made and very well designed. recommend!
E***n –
Хорошо. Смотрится тоже очень даже не плохо. Резинка только средненькая.
M***a –
Отправили через два дня после оплаты, доставка до Москвы заняла еще 24 дня. Трусы качественные, приятные на ощупь, нитки не торчат. Заказывала маме на российский р-р 50 – XXL подошел отлично.
Sara C. –
Fast shipping, quality is excellent!!!
Harry N. –
My product received, thank you.
Tyler G. –
[word exactly as described! Thanks.
I***M –
super
Y***a –
качество
L***a –
Très bien
O***a –
По России не отслеживался.
G***k –
Polecam!
Robert H. –
i am delighted. matches the photo in full
Veronica B. –
modest price, top quality!
Oliver H. –
Best webstore ever! happy with my purchase
R***r –
очень красивые и удобные! рекомендую
Harry F. –
5 stars to the store! I am extremely satisfied with my purchase!
O***r –
Хорошее качество, продавца рекомендую.
B***r –
nice, thanks
Customer –
мега быстрая доставка, качество хорошее.
S***a –
очень симпатичные трусики))) на ОБ-106 подошёл XXL
P***a –
розовый и синий цвета немного кислотнее чем на фото, в остальном довольна
A***n –
Товар отличный
Katie L. –
really nice
Customer –
качество хорошее. Маломерки, размер нужно подбирать +2
M***a –
Белье очень хорошего качества. Уже заказывала ранее. Не теряют цвет, не растягиваются. Рекомендую.
Aaron P. –
High quality product. Color is great! Product arrived in time!
Charles M. –
That’s such a good price for ! can’t wait for my delivery to arrive