Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of lace-wear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
R***a –
Красивый комлект, чашка великовата мне, у меня между В и С , надо было брать В
Matthew M. –
Excellent quality. Package arrived in good condition. Good work!
M***M –
большой размер
Y***a –
Немного объём большой,качество хорошее.до Краснодара за две недели
James M. –
Met all my expectations, thanks!
I***h –
отличный комплект
Melissa M. –
Same as the picture, good quality, right size and very fast shipping
George G. –
wonderful very well made
Brian D. –
nice and in good condition…thank you…
Shannon J. –
for such a resonably priced item its quality is astonishing. i guess i’ll be back for more
O***a –
Ordered on 30.06, arrived on 28.07. Not bad, looks like in the picture, but the thongs are a little bit to tight.
M***y –
Классный
Frank J. –
nice 🙂
Bradley M. –
Low priced is the reason why I love online shopping so much
George G. –
You’ll never find a with a more decent price than this one. Tried and tested for and by myself already
Amber W. –
with or without a discount is freat value for money
R***o –
чашки близко. размер М на русский 44. трусики тоже маленькие на 44
Robert W. –
Everything Is okay) came quickly
Customer –
Качество неплохое, но размер к сожалению не совсем мой. Чашка подошла, а по объему велико, кружево очень некрасиво топорщится.
Customer –
Пишут, что лиф маломерит, но нет. У меня маленькая грудь (всего 0.5) заказала чашку А, с расчётом на то что он маломерит и будет норм. Но чашка полная и небольшой пушаб (возможно из-за него кажется, что маломерит). В целом нормально. Буду ходить как обычно бывает в моей ситуации с затянутыми брительками.
Marie F. –
Very well made !
Tyler G. –
Thank You so much for this product. Good quality and good price. I recommend this Store 🙂
F***a –
Suis satisfaite de ma commande je vais en commander d’autres couleurs merci
Customer –
Went a little big and fits fine. The padding is a little strange, but overall, this is great. Came fast enough and quality is as expected. Thanks.
N***a –
Балдеееж))
Aaron P. –
Such an inexpensive is great! Best webstore ever!
A***a –
Брала 2 комплекта в этом магазине. Качество хорошее. Ниток лишних нет. Все отлично. Единственное что прогадала с размером. Взяла как обычно 80С. По объёму подошло, а вот чашка мала. Рекомендую заказывать на размер больше
Tyler G. –
Everything’s fine!
Nicole Y. –
Glad I managed to get online – won’t have to go to anywhere
Customer –
Качество хорошее, выглядит отлично, но размерная таблицах не подходит совсем 🙁 Тем не менее, продавец спокойно и быстро отреагировала на возврат, поэтому 5 баллов
I***a –
Dostawa 15.03-26.03! :D. W obecnym czasie to mega szybko. A sama bielizna? No cóż…jest świetna. Zamówiłam 75B i miseczki są ciut za małe, ale za to stringi M są idealne. Dobrze uszyty, porządna bielizna za tak małe pieniądze. Jestem zachwycona. Polecam serdecznie *****
Customer –
Классный лиф, но пушап буду вытаскивать, слишком много.
Mark R. –
[word exactly as described! Thanks.
Katie L. –
Both shipment and quality are astonishing. Exactly what I’ve been looking for.
Mary M. –
Amazing quality and fast shipping
A***o –
Белье красивое.
Jeremy P. –
New is something that anyonewould buy instantly. I did, and I did it with no hesitation 🙂
I***n –
Товар соответствует описанию. Доставка чуть более двух недель. Отслеживается до дома. Очень красивый комплект. Брали по таблице. Размер соответствует (размер в размер). Качество хорошее. Комплект очень красивый. Продавца и товар рекомендую.
Courtney H. –
New is something that anyonewould buy instantly. I did, and I did it with no hesitation 🙂
Tom D. –
Good quality! Thanks
O***a –
Подошёл по размеру, качество хорошое
E***a –
всё отлично, жаль только что размера больше не было чуть мало
Elijah B. –
The purchase arrived really fast! And it was accurate! Thank u friend
Frank J. –
At last!!! beautiful !! free and super fast shipping. many thanks!
Michelle T. –
That is a really good price for . Glad I found this store.
Tyler G. –
With or without any discount, is a top quality must-have
Laura K. –
quality as expected. i surely reccommend
Kevin H. –
The is one of the best. Thanks!
L***k –
Беру не первый раз. Отличный!!! Размерная сетка соответствует. Продавец общительный!!!
R***y –
מידה קטנה אך המוצר מאוד יפה.
Harry F. –
Now I know here to find online for a great price! Thanks to the seller
S***n –
جيدة
A***o –
Классный комплект, подошёл по размеру
S***r –
Nice and the size as mentioned in the description
Matthew M. –
Perfect , well match my expectations. Thank You.
Alice F. –
the quality is fine, and the store is a great. recommend this
George G. –
For any kind of a budget is just the perfect opportunity to get a farily good item that is totally worth is money
Bradley M. –
thanks to the seller for free shipping! happy with the purchase
Linda Y. –
Thanks for the work, everything came in good quality, I’ll rate 5 stars.
L***a –
Только вот трусики не по размеру идут. И на бюсгалтере атласные ленточки все оторвались
M***a –
комплект космо, 2й раз заказываю продавца рекомендую
C***o –
Um pouco grande
Robert H. –
Free shipping is everything. I’m glad I didn’t have to pay extra. Thanks to the store for this !
Rachel P. –
very good product, high quality, will order again
Customer –
Красивый комплект, размер соответствует)
J***a –
Очень красивый комплект. На ог 81 под грудью 72, подошел по размеру, ориентировалась по таблице продавца. пуш ап средний. Цвет в живую более тёмный, ближе к красному. на трусах написан размер L, но на мой хs сели нормально
O***a –
насколько хороший товар, сказать не могу, так как товар так и не получила, трекер не отслеживался, ждала больше двух месяцев, в итоге открыла спор и деньги за данный товар должны вернуть.
T***A –
Отличного качества!!!!!!!!
David M. –
ok, thnx
M***a –
заказываю второй раз, спасибо очень удобный красивый и всё соответсвует описанию
Sofia W. –
Buying from this shop is one of my favourite experiences of online purchases. the seller is great, can’t deny!
E***k –
Well, it’s good. The size is perfect, the material is also good, although it mostly feels like plastic. A méret jó és pontos, kissé műanyag hatása van az egésznek, nyáron nem feltétlenül a legjobb választás, de kényelmes. Talán a gyengéje a pántja lesz később.
Sara C. –
With such a low cost, has an excellent quality
Olivia Y. –
Low priced like this is the reason why I switched to online stores. Thanks!
Aaron P. –
I received within a couple of weeks. Like it so much.
A***o –
Ну очень удобная и качественныая модель. Заказываю не первый раз. СПАСИБО!!!
O***m –
прекрасный комплект!! советую +
Matthew J. –
can’t wait to try my new . looks promising
Rachel L. –
i really liked , it’s better than i hoped
V***y –
Очень хороший комплект. Никаких претензий. Кружева все качественны, надежны. Пришел быстро. Кто сомневается по поводу качества – берите, все очень хорошо сделано
N***a –
Все подошло по размеру))))
Charles M. –
perfectly made, no reason to worry
J***m –
super beau juste un peu sur le bonnet mais ça va super merci
Freddie F. –
Truly amazing quality of !
Amanda M. –
Bought a brand new from this shop. Awesome!
Matthew J. –
The quality of is excellent. Shipping was within setimaed time. Thank You store 5 +
Amber E. –
very very good!
William J. –
Good quality of , fast delivery.
Liam S. –
i didn’t even have to wait till is on sale – i am more than happy with its price right now
Michelle S. –
It’s not even necessary to compare with other offers – it’s the top quality
Derek S. –
Color of excellent as the photo, thank you so much!!!
V***v –
Очень хорошее белье! Качественное и удобное. Жене нравится
Customer –
все супер выглядит класс
S***s –
Super beau pour le tarif
Customer –
Белье красивое, без запаха, брала 90В, подошёл хорошо. Не жмёт, чашка из тонкого поролона, села супер. Стринги так же подошли. Кружево мягкое! Спасибо))) брала со скидкой, с продавцом не общалась)
Fiona S. –
Received rather quickly. Great quality!
Harry F. –
I really appreciate customer service, thanks for answering all my questions! Item arrived as I was promised! Thanks so much!
Olivia Y. –
It was exactly what I ordered. thanks so much
Liam S. –
nice and in good condition…thank you…
Jessica C. –
Everything is ok. Thnx!
A***a –
Доставка меньше месяца. Очень красивый, мягкое кружево на изделии, смотрится дорого. Размер подошел на 80С , низ 46 размер у меня Свободненько не в натяг, как я люблю.Прямо рекомендую очень.
V***o –
Товар не подошёл по размеру… Увы…